Frequently Asked Questions

I'm interested in creating a website, can you help?

To start with, we suggest contacting  us by visiting our ‘Contact Us‘ page outlining your requirements.

We would like to hear what ideas you may have for your new website, or any features that should be implemented.

We find our clients like to send us websites they like, so we know what elements we are likely to want in the design process.

For a simple ‘services’ website, our base rate is just £99, but should this increase for a more technical website design, we will let you know before we make a start.

Designing a website can be an ongoing process, with many changes likely.

We like to keep our clients updated every step of the way by explaining anything you may be unfamiliar with.

I'd like you to create a website, what happens next?

Once we’ve discussed your requirements, and your happy with the quote we’ve provided, we ask that you send us as much content as possible such as images, and a bit about your business.

You may already have a logo, so we ask if you can send this to us, or if its on a current website.

We can then piece together a draft website for you and discuss colour schemes, navigation and other design criteria you may wish to implement.

We encourage feedback and we suggest you take time to look around your website and make a note of any changes you wish to make before we proceed to the final design phase.

You can reach out to us at anytime.

I already have a website, but I'm interested in updating this, can you help?

Many businesses may already have an existing website, so if you are simply after a refresh, or want something completely new, Snap Turtle can help.

Its important that we obtain any login information or details of your previous web designer so we can go in and take a look at your existing setup.

We work with you to make any necessary changes and suggestions on taking your online business to the next level.

We can then provide you with a quote for doing this.

I'm happy with my website, but struggling to attract new customers through social media, what can you do?

With over 5 years experience working with all the major social media platforms such as Facebook, Twitter and LinkedIn, Snap Turtle can put together a plan to increase your followers which may lead to more potential clients.

We can create engaging content that customers can relate to, or if the budget exists, create an advertising campaign with a fantastic ROI.

Many small business owners just don’t have the time to post frequently, which is why we can also offer social media management to take the burden off you.

Please contact us if you’re looking to boost your presence on social media.

I've never really bothered sending emails to clients, but everyone tells me I should be doing this, please help!

Creating an email list of your clients can potentially be vital to your business.

Go and take a look at your inbox or spam/junk folders and you’ll see promotion after promotion.

Companies continue to bombard us all with discounts, offers and updates around new products.

This is because it works!

We’re not suggesting you should send 4 or 5 emails a week, but what we are good at is sending a focused email once a week to a targeted customer base.

We could explain a lot more on the subject of email marketing, so if you want to learn more about how effective this can be to your business – please reach out to us!